Privacy Policy

1. Introduction

Welcome to TripFreak ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our flight price tracking and email notification service.

By using TripFreak, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Personal Information

We collect the following personal information when you register and use our service:

• Account Information: Email address, name, and password (encrypted)
• Flight Search Preferences: Departure cities, destination cities, travel dates, preferred airlines, and price limits
• Notification Preferences: Email addresses for receiving flight alerts, preferred notification days and times

2.2 Automatically Collected Information

When you use our service, we automatically collect:

• Usage Data: Information about how you use our service, including search queries, viewing patterns, and interaction with email alerts
• Device Information: Browser type, operating system, IP address, and device identifiers
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze service usage

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To search for flights matching your preferences and send email alerts
• Account Management: To create and manage your account, verify your identity, and process authentication
• Communication: To send you flight price alerts, service updates, and important notifications
• Service Improvement: To analyze usage patterns, improve our algorithms, and enhance user experience
• Security: To detect, prevent, and address technical issues, fraud, and unauthorized access
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

4. Third-Party Services

We use the following third-party services to provide and improve our service:

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party services listed above that help us provide our service
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notification to users)
• Protection of Rights: To protect our rights, property, safety, or that of our users or the public

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your login session and authentication state
• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve our service and user experience

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our service.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Passwords are encrypted using industry-standard hashing algorithms
• Data transmission is secured using SSL/TLS encryption
• Access to personal information is restricted to authorized personnel only
• Regular security audits and updates to prevent vulnerabilities

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our service and fulfill your flight tracking requests
• Comply with legal obligations and resolve disputes
• Maintain backup and business records

Flight search cache data is automatically deleted after 7 days. When you delete your account, your personal information will be permanently removed from our active systems within 30 days, except as required by law.

9. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information (account deletion available in settings)
• Data Portability: Request a copy of your data in a machine-readable format
• Opt-Out: Unsubscribe from email alerts or delete flight tracking alerts
• Withdraw Consent: Withdraw consent for data processing where consent is the legal basis

To exercise these rights, please contact us at tripfreak@kolee.kr

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it removed.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by:

• Updating the "Last Updated" date at the top of this policy
• Sending an email notification to your registered email address
• Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically. Your continued use of the service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. GDPR Compliance (For EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

Our legal basis for processing your personal information includes: (1) your consent, (2) performance of a contract with you, and (3) our legitimate interests in providing and improving our service.

15. CCPA Compliance (For California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell your information)
• Right to deletion of personal information
• Right to non-discrimination for exercising your rights

To exercise these rights, contact us at tripfreak@kolee.kr